Thank you for choosing a new garage door from Eco Garage Doors. Your door requires minimal maintenance and will operate efficiently for many years to come.
Use only a mild cleaning agent (such as dishwashing liquid) that has been diluted in warm water. Only use a soft linen cloth or sponge.
Abrasives and solvent based clearning agents should NOT be used under any circumstances. They will damage the finish of the door.
To clean your garage door, follow these 3 easy steps:
Dampen the garage door with a fine water spray to remove dust etc.
Wash the door with the mild cleaning agent, using a linen cloth or soft sponge.
Rinse off soap etc with water.
To ensure maximum longevity of your door, we recommend that it is serviced by one of our authorised technicians as per the following schedule:
Low to moderate use (1 - 2 cycles per day): every 12 months.
Moderate to high use (more than 2 cycles per day): every 6 months.
1 year on all components, labour and workmanship if fitted by an authorised Eco Garage Doors fitter.
1 year on parts only if fitted by parties other than an authorised Eco Garage Doors fitter.
The manufacturer reserves the right to touch up pre-painted surfaces on its range of garage doors on site.
Garage doors are not a water-tight fixture. Driving rain or excess water coming down drive-ways may penetrate the garage.
Garage doors must be inspected and any aesthetic faults found are to be reported to Eco Garage Doors within 48 hours of installation.
7 years warranty on the paint work fading and/ or peeling.
Due to the extreme stress of roll forming during the manufacturing process, there may be slight imperfections i.e. Small dints, blemishes. If imperfections caused for this reason cannot be noticed from a distance of 3 metres back from the middle of the
garage door, under natural light will not be deemed a warranty issue.
5 year delamination warranty on our Western Red Cedar garage doors.
2 year Sikkens Sealer warranty on our Western Red Cedar garage doors if sealed by Eco Garage Doors.
Natural products used in our custom garage doors. ie. Western Red Cedar, Plywood etc, will not be covered from colour variations, small cracks, knots or anything deemed to be a natural imperfection.
2 years on motor only. 2 years on all components, labour and workmanship if fitted by an authorised Eco Garage Doors Distributer or Eco Garage Doors fitter. Excludes batteries, fuses and light globes which have no warranty.
Sensitivity adjustments on the opener are not covered by warranty and it is the responsiblity of the buyer to check the sensitivity as laid out in the openers manual.